Text Fields

Business Background

Text fields provide a business the advantage of retrieving customer responses accurately in text.

Titan Solution

• Titan Survey offers the choice to add text fields to your survey.
• Text fields allow respondents to provide open text answers to the survey questions.
• A significant edge is that users can configure character limits on the text fields. 
• Customer responses sync straight back to Salesforce to be viewed and tracked with ease.

How to Video

Use Titan Survey to easily create web or email surveys for Salesforce. In this video, we will show you how to use the text field type in Titan Web Survey.

• 0:13 Add Text Field Question Type: Learn how to use the text field type in an email or web survey.
• 0:34 Different Text Field Types: We show you text field types, such as, title, heading, paragraph, and more.
• 1:12 Edit Interactivity: You can set the interactivity and enable the ellipsis mode custom and set confirmation.
• 1:42 Set Conditions: You can set your conditions according to your criteria. You can also sync the data from Salesforce.
• 2:08 Set Metadata: You can edit the captions, configure conditions, add value rules, and view the metadata.
• 2:41 Static Content Styling: Learn how to set different static content styling for the text, such as changing the placeholder, adding a default value, or set up the number of visible lines.

How to Guide

1. Create a new Web Survey.
2. Add an information slide and click on the Next button.

3. Click on the Text option.
4. Select a Text type. You can select more than one option.
5. Click on the Insert button.

6. Alternatively, add a question slide and click the Next button.
7. Click the Input tab.
8. Select the Text option. You can select more than one option.
9. Click on the Insert button.

10. Type your Tittle or Heading in the text field.
11. Click on the Advanced Mode option to add Custom HTML.

12. Type and style your text field using the rich-text editor tools and click on the Apply button.

13. Edit the question and/or description in the same way.