Email Survey Question

Business Background

The question types provide you with the advantage of retrieving customer responses quickly with a single click.

Titan Solution

• Titan Survey offers the option to add more questions to your email survey.
• The question types allow respondents to answer more questions than just the initial question in the email survey.
• You can add questions, such as rating, yes/no, image choice, and many more.
• Customer responses sync straight back to Salesforce, ensuring complete automation for your surveys.

How to Video

Use Titan Survey to easily create web or email surveys for Salesforce. In this video, we will show you how to add question types in a Titan Email Survey.

• 0:10 Learn more about email survey question types and their purpose.
• 0:31 We show you how to select an email survey question type, such as rating, yes/no, image choice, and more.
• 0:43 You choose a question type and submit it immediately after selection.
• 2:19 You can send the survey using email, SMS, or WhatsApp, using an email template, or creating a custom email.
• 3:02 You can view the questions and responses in Salesforce.

How to Guide

1. Create an email survey project. Email content with a header, main content, and a footer is added automatically.
2. Click on the Add control button. The Add Question/s screen opens.

3. Select an option from the Survey list and click the Insert button. The options on this screen are all single-click questions. The survey is submitted after the user clicks the response.

The question type is added to the email survey. You can edit the question and description.