Learn about Cancellation

What does Cancelling your Subscription Entail?

You have the option to Cancel your subscription at any given time. Titan makes canceling easy, just log a ticket with minimal steps to cancel your subscription.

How to Video

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How can you Cancel your Subscription?

1. Select the My Account tab and navigate to the Billing sub-tab.
2. Select the Cancellation option and click the Open a Case button. The Open a Case screen opens.

3. Complete the Open a Case screen as follows:
   • Select the Billing/Licenses option from the Case Type drop-down list.
   • Type Your Email address in the email field.
   • See a concise case subject in the field I want to cancel. This subject is entered automatically.
   • Type the short description of why you want to cancel in the Please provide a full description of your issue field.
   • You can upload a supporting file when you click on the Choose files canvas. This is optional and might not apply.
   • Select the Open button to open a case. A confirmation message will be sent to your email address.