Learn about Cancellation
What does Cancelling your Subscription Entail?
You have the option to Cancel your subscription at any given time. Titan makes canceling easy, just log a ticket with minimal steps to cancel your subscription.
How to Video
How can you Cancel your Subscription?
- Select the My Account tab and navigate to the Billing sub-tab.
- Select the Cancellation option and click the Open a Case button. The Open a Case screen opens.
- Complete the Open a Case screen as follows:
- Select the Billing/Licenses option from the Case Type drop-down list.
- Type Your Email address in the email field.
- See a concise case subject in the field I want to cancel. This subject is entered automatically.
- Type the short description of why you want to cancel in the Please provide a full description of your issue field.
- You can upload a supporting file when you click on the Choose files canvas. This is optional and might not apply.
- Select the Open button to open a case. A confirmation message will be sent to your email address.