Learn about Cancellation

What does Cancelling your Subscription Entail?

You have the option to Cancel your subscription at any given time. Titan makes canceling easy, just log a ticket with minimal steps to cancel your subscription.

How to Video

Coming Soon!

How can you Cancel your Subscription?

  1. Select the My Account tab and navigate to the Billing sub-tab.
  2. Select the Cancellation option and click the Open a Case button. The Open a Case screen opens.
Cancellation option screen
Cancellation option
  1. Complete the Open a Case screen as follows:
    • Select the Billing/Licenses option from the Case Type drop-down list.
    • Type Your Email address in the email field.
    • See a concise case subject in the field I want to cancel. This subject is entered automatically.
    • Type the short description of why you want to cancel in the Please provide a full description of your issue field.
    • You can upload a supporting file when you click on the Choose files canvas. This is optional and might not apply.
    • Select the Open button to open a case. A confirmation message will be sent to your email address.
Open a Case option screen
Open a Case option

Hidden Title

Need more help?