Learn about Basic Information

What is included in Basic Information?

Use the Basic Information option to change your account name and email address.

How to Video

  • 0:11 Learn about My Account.
  • 0:24 We show you how to modify Profile details.
  • 0:50 Learn how to modify emails.

How do I Update Basic Information?

  1. Click the My Account tab. The Profile subtab opens by default.
Basic Info
Basic Info
  1. Do the following to update your Basic Information:
    • Use the Edit icon to change your First and Last Names.
    • Use the Edit icon to change your Email Address.
      • Make sure that the email address is new. When you use an existing email address, you will see an error message.

Existing email address error message screen:

Error message
Error message

When you update the Basic Information, the Edit icon changes to a Save icon. Click the Save icon to save the changes.

You wil see a confirmation message:

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