Find out about Viewing and Changing Licenses

Why should you View your License and What Changes can you Make?

View what kind of license you currently have which includes the type, period, and costs. Ensuring you have the correct license type will optimize your business processes. You can choose to upgrade your license by using your credit card or contacting the Titan team.

How to Video

  • 0:01 Learn how to navigate to the upgrade option.
  • 0:21 We show you how to upgrade.
  • 0:51 View and download the license invoice.

How can you View and Change your License?

How can you Upgrade Your License from a Free or Trial License to a Paid Account?

  1. Select the My Account tab and navigate to the Billing sub-tab.
  2. Select the Upgrade button if you would like to make upgrades to your account. The Licenses screen opens. You can view your current license plan type.
    • Monthly – Choose to pay for your license every month.
    • Annual – Pay a cheaper rate on a yearly basis.
    • Enterprise – Payment works via credit card or invoice payment.

If you pay by credit card, contact our team to prepare a quote, and based on the quote you can upgrade via the dashboard. 

My Account>Billing>Upgrade Free Trial

My Account> Billing>Upgrade Paid Plan

How can you Open a Case?

  1. Select the Contact Us button. The Open a Case screen opens.
Licenses screen
Licenses screen
  1. Complete the Open a Case screen with the relevant information.
    • Select the Billing/Licenses option from the Case Type drop-down list.
Case Log screen

How can you view your License Details?

  1. Select the Licenses option in the ribbon.
My Account>Billing>Licenses

The following information is displayed:

  • Type
  • Invoice number
  • Date of purchase
  • License Period
  • Description
  • Amount
  • Payment method

How can you Download your License Invoice?

  1. Navigate to the Licenses window and select the download icon.
License details screen
License details

The Titan Transaction invoice opens. View the type of license, license period, and total cost.

Titan Transaction screen
Titan Transaction screen

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