Empty Item

Business Background

Include an Empty Item option for users as best practice to ensure there is a fallback if none of the listed options apply. The Empty Item option is available for the Dropdown and Multi-select picklists elements.

How to Video

• 0:02 An introduction to Add Empty Item.
• 0:16 Navigate to Index Settings.
• 0:45 We show you how to Add Empty Item.
• 1:09 Preview the updated project.

How to Guide

1. Select the expand (+) icon next to the settings icon in Titan Web. A list of elements will show.
2. Select the Input option from the list.
3. Select and drag the Dropdown element to the canvas.
4. Select the Dropdown settings Gear icon. The Dropdown Settings screen opens.
5. Select the Interactivity option from the list.

6. Select the Empty Item checkbox. The Empty item label field opens.

7. Type the text of the Empty Item in the field if none of the listed options applies.
   • The field will show the Empty item label, for example, No data available.
8. View the example for Drop-down and Multi-select picklists showing the empty label as an option:

The Empty item label will be replaced when a user selects an option: