Ignore Salesforce Format

Business Background

The Ignore Salesforce Format option is available for text elements, this will prevent any text-rich formatting that displays inside the Salesforce system from displaying in your project. Use this option for a seamless design experience.

How to Video

  • 0:01 An introduction to Ignore Salesforce format.
  • 0:37 Configure Custom HTML.
  • 1:33 We show you the preview of Custom HTML.
  • 2:23 Learn how to Ignore the Salesforce format.

How to Guide

  1. Select the expand (+) icon next to the settings icon in Titan Web. A list of elements will show.
  2. Select the Text option from the list.
  3. Select and drag the Paragraph element to the canvas.
  4. Select the Paragraph settings Gear icon. The Text Settings screen opens. The Content list is shown by default.
Ignore Salesforce format option
Ignore Salesforce format option
  1. Use the toggle switch to enable the Custom HTML toggle. The Ignore Salesforce format option shows.
  2. Use the toggle switch to enable the Ignore Salesforce format. This option will ignore the format from Salesforce. You can choose to enable and disable the feature for different lists.
Ignore Salesforce Format disabled vs enabled
Ignore Salesforce Format disabled vs enabled

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